*TAKE OUT & Dine In*
*FIRST COME FIRST SERVE ONLY*
**EMAIL US AT: KENKOSUSHINJ@GMAIL.COM FOR ANY INQUIRIES**
**NO SERVICE CHARGE ONLINE ORDERING**
**$0.99 SERIVCE CHARGE**
Located in Lincoln Park, New Jersey. Kenko Sushi serves our neighborhood with the best Japanese fusion food in town.
Our experienced and professional chefs dedicate their skills to make delicious and flavorful dishes for our customers. We welcome all customers for take-out orders. We guarantee fresh and high-quality fusion Japanese foods even in a take-out container.
Hours
We are CLOSED Sunday, Monday and Tuesday!
*KITCHEN HOURS (Wednesday-Saturday) 11:30AM - 8PM*
STORE HOURS (Wednesday-Saturday) 11:30AM - 9PM
*KITCHEN HOURS MAY DIFFER DUE TO LIMITED AMOUNT OF ORDERS WE CAN MAKE IN ONE DAY*
261 Comly Road, #3 Lincoln Park, NJ 07035
**(This is Our Only Location)**
CUSTOMER FAQ:
Can I order on the phone or email my order?
We are only accepting orders on our app, online or in person.
(NOT ACCEPTING ANY PHONE OR EMAILED ORDERS)
How do I place an online order?
https://ordernow.applova.io/webstore/SQ1YX3AYE7DEC?session=1625585923779
Can I use gift cards on the app?
Sorry, unfortunately we aren't able to process gift cards at this time. We weren't able to incorporate that option onto the app when it was created. But you can use it by doing an walk in order or through ordering online with your credit card and when you come in to pick up your food please bring in the gift card and we would be able to refund the amount back to your credit card.
How do I pick up my order?
When your order is ready for pickup a team member will notify you through our Kenko app. Please have your Order ID number or QR code ready upon pickup time. This will limit the traffic in the restaurant and ease the process. Please keep in mind that we may have many orders scheduled for the same time and might be little later than expected on weekends and holidays. please be patient with our staff as we are all working hard to giving you the best with little staff.
Why can’t I order certain rolls/items online?
We are currently trying our best to bring back our full menu as soon as possible. Currently we are working with a limited menu and will incorporate more items over time. As of right now the only items available for ordering can be found on the app. Please turn-on notifications on the Kenko Sushi app or follow us on our Instagram page to receive any updates.
Why can’t I order through the Kenko Sushi App? It is not letting me select a time or letting me place the order.
In most cases, our order capacity may have been reached. When that happens we can no longer take any more orders for the day. We strongly encourage our customers to place their mobile order as soon as possible. As we accept pre-order up to 1 week in advance. We cap our order capacity to complete all orders in a timely manner and to prevent any further delays.
Can I request brown rice for my rolls?
Sorry, we currently do not offer brown rice as an option.
Where do I write my allergies?
There is a special instruction section on the bottom during checkout for any allergies/ extra sauces/ questions.
What contains Gluten?
Soy sauce, Wasabi, Teriyaki sauce, Crunchies, Tempura, Miso soup
Can I order salads or miso soups?
We are currently not serving salads at this time, instead we are giving out miso soups with each combo (K2 & K4 & ALL PLATTERS ) orders. If you would like to add any additional miso soups to your order, please add through the “sides” category.
Can I request extra sauces/condiments?
Yes, you may include it in the customer notes “special instruction” section before check out or ask in-person.
Why didn’t I receive a notification for my order?
Your notification setting may be turned off. Please turn on notifications under your phone setting to receive updates and messages about your order.
Why is the phone not going through?
Sorry we are not taking phone calls at this time.
Are you guys delivering?
No, we do not have delivery service
What if I can’t make it to go pickup?
If you would like to change time or cancel please email us an hour before your scheduled time for a refund. No refund if you don’t tell us and don’t show up.
Are you doing curbside pickup?
Sorry, it is in-store pick up only. As you are not allowed to park your cars on our curbside or it will be ticketed. please park your car safely in a parking space and walk in to check with a staff about your order status.
I’m running a little late what do I do?
If you know in advance you can always request time change through email. If not mentioned to us your sushi will be left out on our shelf up to 1.5hrs and will be tossed. No refunds after 1.5hrs.